1/7/2024 0 Comments Separation studio log in![]() If yes, IT support staff should submit a request to have the account’s mail routing converted to a Forward-Only address. 6 This will keep the account from being flagged for deprovisioning and allow the user to continue to access it.ĭoes the department need to have the email forward after the mailbox is deprovisioned? ![]() If yes, IT support staff need to give the separating user an eligible guest-type affiliation in PennCommunity 5 and then apply the appropriate type of override. The account itself will follow the normal deprovisioning timeline.ĭoes the department want the account to continue to function as normal for the user? If an immediate lockout is needed, follow the process for a Contentious Separation outlined below. It will take up to 1 hour 15 minutes to be fully locked out. Log into Grouper and add the user to Root > penn > isc > ait > apps > O365 > O365AccountBlock > School/Center. 4ĭoes the department want to prevent the user from accessing their account following separation? ![]() If yes, IT support staff should configure the automatic replies on the user’s account to send the department’s desired message. 3 ISC also recommends configuring the account so that a copy of the mail is not retained in the separated user’s mailbox.ĭoes the department want to have a message automatically sent to anyone sending email to the user’s account? If yes, IT support staff should set a forwarding address on the account to forward new mail to an active account. 2ĭoes the department need future mail to be accessible? If yes, IT support staff should export the contents of the account to a. To keep an account active and prevent the automatic deprovisioning process, IT support staff must add an eligible guest-type affiliation to the user’s record in PennCommunity and an override.ĭoes the department need the mail that already exists in the account? Once an account is deprovisioned, all functionality stops immediately and all data is deleted and becomes unrecoverable 30 days later. IMPORTANT: Considerations A, B, C, D, and E are only available until the separated user’s account is deprovisioned. If the user is not available, IT support staff can perform the actions after granting themselves Full and SendAs access to the user’s mailbox in ARS. Note that most of these actions can be performed by the end user if they are available prior to leaving the University. When a PennO365 user separates from the University, IT support staff should review the considerations below with the user’s department and perform the relevant actions as needed. Considerations for PennO365 User Separation ![]() Organizational account transfers are performed by ISC at the request of school/center IT support staff. Please note that the process for preparing for a user’s separation from the University is different from process to transfer a user’s account from one organization to another at Penn. This article summarizes the specific tasks IT support staff must perform prior to account deprovisioning to ensure the account is configured to meet the business needs of the department at user separation and/or maintain an account’s functionality following user separation. When a person leaves the University, their former organization at Penn often needs to either have access to the user’s existing mailbox and/or continue to receive new messages that are sent to the user’s account.
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